THE FUTURE OF DIGITAL COMMUNICATION EXECUTIVE SUMMARY 67% of people view email as essential and/or important to their lives! 40% 33% said that email is Said email was neither both essential and essential nor important important 13% Said email was important only 14% Said email was essential only CURRENT CATEGORY ENGAGEMENT Q3A/Q4A / Which of the following forms of communication that you use is essential/important to your life? / 9 +